Transit time

David Neale Jewellery ships worldwide from Melbourne Australia, using a variety of carriers. Please allow 2 weeks transit time for international orders.

Tracking advice will be given for orders.

David Neale Jewellery takes responsibility for the safe and timely arrival of your order.

If your order is arrives in a damaged condition, please contact us.

Import Taxes and Duties

Sometimes items may be held in customs. We are not enabled to calculate or pay import duties/ taxes that may be payable on landed goods in your country. Please check with your national customs authorities. 


Please be sure your shipping details are complete, correct and current!


For security, we ship your order in plain, non-branded packaging.

Wherever possible, we strive to use environmentally-conscious packaging materials; recycled, reused and bio-degradable. Please let us know if you have any recommendations in this regard!